This qualification provides the skills and knowledge needed for a variety of entry-level business services roles. In these roles, you will complete a range of basic procedural, clerical and administrative tasks. These tasks require communication, time management, self-management, and technology skills.
- About the everyday tasks a junior employee can expect to do in business or administration
- Communication skills for the workplace
- How to stay healthy and safe in the workplace
- The skills employers value in young workers
- Manage a virtual office
- Create and use a simple spreadsheet
- Improve my word processing and keyboard skills
- Visit a workplace or participate in a practical work placement
Have an interest in working in business or administration and would like to learn how to perform basic administrative tasks.
